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How It Works?
Scan QR Code
Customer arrives at the service location and scans a QR code to get their queue number.
Customer Input
The system prompts the customer to input personal details such as their name and mobile number and service requests.
Queue Number
The information is recorded & customer receives their assigned queue number and real-time update.
SMS Alert
As customer's turn approaches, they would also receive a notification via SMS to proceed to the service desk.
Feedback
Feedback is collected from customers post-appointment to measure satisfaction and identify areas for improvement in service quality
Reports
Key performance indicators such as wait times, service times and queue trends are tracked and can be used to optimize business operations.
Features
Automated notification
Brand personalised
Multi-location support
Multilingual support
Customizable flow
Data and reports
Customer feedback
Effortless check-in
Benefits
01
Reduces waiting time and improve customer experience
02
​Reflects the organization’s respect for customer time
03
Optimizes staff allocation, reduce serving time and increase throughput
04
In retail environments, it can be an opportunity for last-minute sales or promotion as customers are more likely to consider additional purchase while waiting
Say farewell to chaotic queues today
Say farewell to chaotic queues and frustrated customers as our innovative solution streamlines your business processes, ensuring smoother operations and reduced wait times.